Frequently Asked Questions
While we will always do our best to accommodate walk-in clients, we recommend setting an appointment time so that we are able to reserve a fitting room and designate a bridal stylist to work specifically with you. We are often completely booked with appointments, and suggest booking ahead if possible.
To protect our gowns and to give you the best possible experience, we recommend wearing light make-up for your appointment. We offer a full range of supplies to provide the finishing touches to your gown – from headpieces to jewelry to accessories. However, if you’ve already chosen specific items you would like to wear with your gown, please bring them with you.
We suggest ordering your bridal gown at least a year or more in advance so that you have the necessary time built in for fittings and styling your complete wedding day look. Bridal gowns are custom ordered and can take up to eight months to come in. In addition, most seamstresses require up to four months for alterations. Don’t have that much time? Don’t panic! We have options to help you out that we can discuss during your appointment.
We want your shopping experience to be perfect – and we believe a fun, intimate setting is the most enjoyable. Our rooms comfortably fit up to four guests, but we do understand that sometimes a larger group is necessary. We can plan ahead for that – please pre-schedule an appointment with us; we may recommend a weekday appointment in order to accommodate your group and give you the best possible experience. Also, large groups often benefit from a private appointment, in which the entire store is closed just for the bride and her group. Need More Information?
We do offer in-house alterations and do completely book up each season. Our brides are welcome to take their gowns wherever they feel most comfortable for alterations.